4 Wheel Parts Phone Numbers and Emails

Toll-Free Number:

  • (877) 474-4821
Send Message

Customer Service:

  • (844) 276-6892
    Exchanges or Returns Service
  • (877) 260-5452
  • (310) 900-7725

Accessibility:

  • (877) 883-0850

Business Sales:

  • (800) 548-6454
    Wholesale

Headquarters:

  • (310) 900-5500

Sales/ Reservations:

  • (310) 900-8775
    International Orders
  • (800) 421-1050
    Mail Order
  • (310) 900-5560
    Mail/ International Order (Fax)

4 Wheel Parts Emails:

Customer Service
General Info
Legal
Privacy Inquiries
Is this your business?
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Contact Information

4 Wheel Parts Website:

4 Wheel Parts Help Center:

Corporate Office Address:

4 Wheel Parts
400 West Artesia Blvd.
Compton, California 90220
United States

Other Info (opening hours):

Sales Hours (PT):

Monday - Friday: 5:00AM-7:00PM

Saturday: 7:00AM-3:00PM

Sunday: 8:00AM-2:00PM


Customer Service Hours (PT):

Monday - Friday: 6:00AM-5:00PM

More contact details

Fax:

(310) 900-5555

4 Wheel Parts Rating Based on 75 Reviews

Rating details

1.6
more details
Turnaround Time
Product or Service Quality
Exchange, Refund and Cancellation Policy
Value for money

Rating stats

Rating trend

How Good is 4 Wheel Parts's Customer Service?

Comer Kpj
Comer Kpj
Feels Disappointed | Feb 28, 2023

I was told there would be a refund because of the backorder on my product. They have 48hrs from yesterday at 4pm to reach out with an email. I won't know how this turns out yet so I will report back when further action is taken to resolve my issue. Thanks!

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Byran Oyi
Byran Oyi
Feels Disappointed | Nov 11, 2022

Been waiting for refund for over 2wks and have contacted them and get no response. Beginning to think this is some kind of ripoff.about to file a report as theft because of the time it takes to get my 1565$ refund.tires were never picked up

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Scott K Dka
Scott K Dka
Feels Disappointed | Oct 12, 2022

Sales guy polite and nice but in my opinion , bit off more than he could chew with this technical install. He said they could and have done this before. I feel like he didn’t know how bad his installer was.

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Summary of 4 Wheel Parts Customer Service Calls

192 TOTAL
CALLS
03:45 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call 4 Wheel Parts?

Shipping and Delivery Question:

  • “Still awaiting deliver of purchased order”
  • “Did not receive status on claim or package replacement”
  • “Not received item”

Staff Question:

  • “Service complaint and concerns”
  • “Service complaint”
  • “Poor customer service”

Return/ Replace Question:

  • “Returns”
  • “Return”
  • “Need info on exchanging my leaf springs”

Refund Question:

  • “Refund”
  • “A refund for $3500”

Product/ Service Question:

  • “Warranty”
  • “Damage to my vehicle”
  • “Suspension procomp warranty”

Payments and Charges Question:

  • “Pay my bill”
  • “Invoice”
  • “I have been wait for 5 weeks for my new suspension parts and installation and no one can tell me why. I gave a $1000 deposit and no one will even return my call.”

Request for Information Question:

  • “Confirmation of order not being processed”
  • “Marketing question”
  • “To check on a ram to see do you have it in stock”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel all back order parts”

Cards Question:

  • “Medical card inactive”
  • “Gift card”
  • “Lost card”

Account Question:

  • “Account”
  • “You have taken money off my account and still haven refund me my money or sent me a return postage”

Employment Question:

  • “W2”

Other Question:

  • “Scam alert”
  • “Skid plates f 150 2923”
  • “4parts”

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